Frequently Asked Questions
Handy Homes is currently serving the following New Jersey neighborhoods across Monmouth and Middlesex counties:
We're planning to expand soon! Want us in your town? Email us at hello@handyhomes.com with your location.
Membership Plans provide predictable year-round house care at lower rates. Members are paired with a dedicated handyman who gets to know you and your home. We offer 6-month and 12-month plans—your commitment enables us to deliver quality care at discounted rates.
Interior & Exterior Painting
We also provide full interior and exterior painting services. Members receive 12% discount on painting services.
See All Services
Handy Homes is insured and bonded in New Jersey, and we hold $2 million in liability and full workers compensation coverage in each municipality or county as required by local regulations. We operate under NJ HIC# 13VH13115000
Easily manage your tasks with our mobile app. Just tap the ➕ button on your Honey-Do List page or the Add Task button on the home screen to add new tasks.
Add photos to your tasks so we know what's going on before we arrive.
We welcome all homeowners in our service area. We hope you'll consider the great savings and value of our memberships, but we also work with customers on an hourly basis, as well. For more details please see www.handyhomes.com/pricing
Your HandyPro is skilled across many domains such as minor plumbing, carpentry, drywall repair, painting, and general handywork around your home. Your HandyPro can typically complete over 90% of tasks themselves, most of which can be completed in under 2 hours.
When a job does require a specialist, we’ll connect you to the right vendor and can help with coordination, saving you valuable time, and providing peace of mind of a high quality specialist referral.
Although we handle over 90% of member requests, there are some service that may require a specialist. Don’t worry, our Homeowner Success Team will make it a stress-free experience! We maintain, and regularly update, a panel of specialist partners who have proven to work to our high standard and to be reliable in terms of performance. The standard of our partner’s work is regularly assessed based on Handy Homes inspections and feedback from clients.
Here are some examples of when we refer specialists: Junk removal, bathroom remodel, adding new electrical outlets, roof repairs, large drywall project, or help finding a licensed contractor for larger jobs.
Our vans are stocked with common supplies used for typical home repairs. If we need to shop for parts to complete an hourly job then the customer pays for the time to drive and shop for the needed parts.
For projects expected to take more than four hours, we typically offer a free estimate. That estimate will include the necessary materials unless you specifically tell us you will be supplying them.
If you choose to provide your own materials, please note that Handy Homes cannot take responsibility for issues that arise from customer-supplied items such as incorrect sizing, incompatibility, or product defects. If you’re unsure what to purchase, we recommend requesting a free estimate. In that case, we will supply the required parts and materials and take responsibility for the products we provide.
Yes! Customers can receive a $100 credit for every new member they refer that signs up for a Handy Homes membership. The credit will be applied to their next invoice(s) from Handy Homes. You can access your unique referral code by clicking the More icon on the bottom menu of the app. Clicking Give $100, Get $100 will provide more details on the referral program and provide the ability to easily share the code.
Annual members can choose between Lite Care (10 visits), and Complete Care (24 visits). Visits can be used flexibly over the course of one year. You can pre-book visits in advance if you like or you can pull time forward and backward as you like. Each visit can be either a single visit (1 hour 45 minutes) or a double visit (3.5 hours). The last 10 minutes of every visit is devoted to clean up and task documentation in the app.
Single visits are best for small, simple tasks, while double visits are ideal for more complex projects with up to six tasks. Additional standard visits of 1 hour 45 minutes can be purchased any time for $200.
Proactive home maintenance protects your home investment and ensures your family’s safety. Many homeowners don’t realize how often their home’s systems need attention—until something breaks. Our preventive maintenance program helps you stay ahead of potential issues and avoid costly repairs.
Handy Homes covers key areas of your home, including your Kitchen, Bathrooms, Electrical Systems, Plumbing Systems, Doors, Screens, and Mechanical Systems, such as dryer vent cleaning, water heater flushing, and backup generator maintenance.
Preventive maintenance is performed throughout the year. When it’s time for a visit, members receive a notification in the Handy Homes app to conveniently schedule a day and time that works for you. Most homes require 2–4 home care visits per year which are deducted from your plans allocated visits (see plans)All completed work is logged in your home’s profile, giving you a clear record of what’s been maintained and when.
You set up your Home Care Plan directly in the Handy Homes mobile app. The process takes about two minutes and lets you select the preventive maintenance tasks you want included. Every membership comes with proactive maintenance covering more than 30 home systems—including plumbing, electrical, dryer vents, doors, windows, and more.
You can also add exterior options such as gutter cleaning, power washing, window cleaning, and seasonal services like placing or stowing storm doors and outdoor items.
During your first visit, your HandyPro confirms the details by taking any needed measurements and photos. This finalizes your personalized plan and determines the number of visits required throughout the year.
Your HandyPro will come prepared with basic parts needed for everyday small tasks (nails, basic caulk, etc). If you task requires other parts, you have the option of purchasing those yourself or having us research and purchase these on your behalf. If you choose the latter, we’ll add a nominal $10 shopping fee to cover the cost of researching and purchasing parts. This fee is fixed (not a percentage) and charged per visit requiring parts (not per part). For parts more than $100, we will also ask for approval to purchase in the app.
⭐ For parts and materials that you will be looking at or touching every day, such as new kitchen faucet, we recommend you pick out yourself. We are happy to assist with advice.
- Peace and mind knowing your home investment is cared for by professionals.
- Regular visits from a dedicated skilled handyman who visits regularly
- A proactive Home Care Plan that automates all your year-round preventive and seasonal care.
- Manage all your home care, visits, to-dos, and home care history in our handy 😉 mobile app.
- Avoiding the hassle of contacting and scheduling multiple different companies for various tasks.
- Regular visits enable the Handy Homes professional to become familiar with your home and its specific needs, allowing them to deliver personalized and efficient service.
We've designed our primary service as a monthly membership because it lets us hire exceptional handymen that we pair with a set number of member families within a neighborhood. This way, you have a familiar face from an expert who knows your home.
It's easy to get started, just sign up for a free, no-obligation Walk-Through (45 min) and you can meet your HandyPro, review what work you need done, and he can answer any questions you may have.
We have a 30 day satisfaction guarantee. If you’re not happy within the first 30 days (or 3.5 hours), we’ll fully refund you. Simply reach out by phone or app or text and we’ll be happy to help you.
We very much appreciate feedback. We ask that you rate each visit afterwards in the app to help us quickly address issues and improve our service.
Yes, you can transfer any remaining time on your membership to a new owner of your home, or you can take your membership to a new home if it’s within our service area. Unfortunately, we are unable to provide credit or refunds.
Send us an email below or call us anytime at (866) 837-2050